Privacy Policy

 

Tilda Hosting respects and values your privacy.  That’s why we have established this Privacy Policy – so that we can disclose what information we collect about you and how we use, store and disclose such information.

Tilda Hosting reserves the right to revise, modify, add or remove provisions to this Privacy Policy at any time.   By continuing to use the website after receiving notice of the updated Privacy Policy, you acknowledge that you have read and understand the revised Privacy Policy.

What information does Tilda Hosting collect?

Personal Information.

Tilda Hosting collects personally identifiable information from you such as names, addresses, telephone numbers, physical addresses, email addresses and, if applicable, company names, addresses, telephone numbers, fax numbers, physical addresses, email addresses, or ABN numbers as well as similar information concerning technical contacts, marketing contacts, and executive contacts within your company or organization (collectively, “Personal Information”).

Non-Personal Information.

Tilda Hosting may collect non-personally identifiable information from you such as the type of browser you use, your operating system, the screen resolution of your browser, your ISP, your IP address, which pages you view on the website and the time and duration of your visits (collectively, “Non-Personal Information”).

User Communications.

If you communicate with us, we may collect information relating to that communication whether it takes the form of email, letter, forum posting, testimonials or any other form of communication between you and Tilda Hosting (collectively, “User Communications”).

How does Tilda Hosting use and store the information it collects?

As a general matter, Tilda Hosting may use the information you disclose to us to improve and provide our products and services, and for the specific purpose that you gave us the information.  More specific details on how we use your information follow below.

We may use Personal Information to create and authenticate your account, to process transactions you request, to provide you with the newsletters and mailing lists that you sign up for, to provide you with customer and technical support and to communicate with you about your account and our products and services.  We may also use Personal Information to offer, market or advertise to you Tilda Hosting products and services.  Tilda Hosting will not use your Personal Information to independently offer, market or advertise third-party products and services unless we first obtain your consent to do so.  You may update your Personal Information with us, but we may maintain records of Personal Information you disclose to us indefinitely.

We may use User Communications in the same ways we use Personal Information.  If you communicate with us for a particular purpose, we may use your User Communications for that purpose.  For example, if you contact us for technical support, we may use your communications to provide technical support to you.  We may maintain records of User Communications you transmit to us indefinitely.

Tilda Hosting may use Non-Personal Information to maintain, evaluate, improve and provide our products and services.  We may retain Non-Personal Information indefinitely.

How does Tilda Hosting disclose the information it collects?

Except as disclosed in this Privacy Policy, Tilda Hosting does not share your Personal Information with unaffiliated third parties.  Tilda Hosting will never disclose your Personal Information to an unaffiliated third party for the purposes of email or other marketing unless we first obtain your consent to do so.

Tilda Hosting cannot be responsible for protecting your information if you share such information in publicly available sections of our website, such as testimonials.  You should use your own judgment in disclosing this information with us.

In the event that Tilda Hosting is purchased by another company, merges with another company or has a substantial portion of its assets purchased by another company, Tilda Hosting may share your information with that company.  In such an event, we will notify you in accordance with the notice provisions of the Terms of Use.

We may share your information with third parties as permitted or required by Applicable Law, by a court order or by another judicial or governmental request.  We may also disclose your information if we determine that such disclosure is necessary to protect Tilda Hosting’s rights and remedies or is necessary for law enforcement, or other issues of public importance.  Such disclosures could take place in the context of an investigation or to prevent or take action against illegal activity, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Tilda Hosting’s Terms of Service, or as otherwise required by Applicable Law.

Tilda Hosting may disclose your information to affiliated third parties that assist us in providing maintaining and/or improving Tilda Hosting’s products and services.  In such an event, WHMCS will take reasonable measures to prevent such affiliated third parties from using your information for other purposes.

Does Tilda Hosting use cookies?

Yes, Tilda Hosting uses cookies to keep you logged in after you log in to the website.  Otherwise, you would have to log in again for each page that you visit.

Cookies are small text files placed on your computer by Tilda Hosting.  They may be associated with your Personal Information, but they do not contain your Personal Information.

How does Tilda Hosting protect Personal Information and other information about you?

Tilda Hosting takes reasonable steps to protect the information we collect about you.  Additionally, we may supply you with tools to evaluate the strength of the password you select for our website.  No security measures are foolproof, and Tilda Hosting cannot guarantee the security of your information other than to take reasonable steps to protect it.  In the event that Tilda Hosting becomes aware of a security breach, unauthorized disclosure or inadvertent disclosure concerning your information, you agree that Tilda Hosting may notify you of such an event using the notice provisions of the Terms of Use.

You are responsible for maintaining your account’s security (as more specifically explained in the Terms of Use).